Frequently asked questions.
Please allow seven working days for products that have been printed with
your artwork or custom made with your text instructions.
merit badges and committee badges are usually despatched
If you do not have suitable artwork, or are not sure, please contact us
by email to discuss your requirements.
studio can prepare ready to use artwork for you from basic
sources such as a letterhead or cloth badge,
or even a rough sketch.
We can also edit existing artwork to suit your needs, such as adding text
around a crest, or adding colours
to a design.
send what you have and we can offer advice.
No, we keep all designs on file for future reference and for your
convenience. Please quote job title (wording on the badge/keyring)
Yes, that's not a problem. Email your instructions and we can supply
a PDF layout for approval. If you require a particular font please
know, otherwise our standard is ARIAL BOLD [back to top]
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We charge a one-off fee, usually £6.50 - £20 (depending on the complexity)
for studio editing services. We will advise
you by email of this amount before
proceeding. A charge is only made if your artwork is not suitable.
Carriage is charged at cost and is weight based, so will be between
£3.20 - £26.50 for UK mainland addresses. We use Royal Mail
service for smaller packets, and DPD 24hr service for larger consignments.
Express order and delivery option is also
available (see above).
For overseas addresses we use Royal Mail air mail service for smaller
packets, and DHL or TNT for larger
consignments. The cost will be
Yes, you can mix badges, keyrings and cufflinks and receive
Unfortunately, uploading is restricted to the following formats -
bmp, jpg , gif , tif , png. Please email artwork seperately if you
Yes, just email us the best possible artwork you have and we can
work from that. A PDF version will be sent to you for approval of
We will email a pro-forma invoice for payment and you can
pay this either by credit/debit card over the phone, by bacs,
or by cheque. We are unable to despatch goods
until payment has cleared unless you have an approved
credit account. 30 day credit
accounts are available for
Yes, all you need to do is send an email with your artwork
attached to sales@
badgecompany.co.uk with the following info
- Your name and your Organisation's name
- The delivery address for your order
- A Phone number if we need to contact you
and quantities required
- Date required [back to top]
For your convenience, prices are quoted inclusive of vat and
carriage. Item cost, carriage charges and vat are broken down
seperately in the shopping cart, but the invoice total
The minimum order for badges with your own artwork is 25.
If you need a smaller amount of badges than this, you
can order bar,
round, shield or star badges with your own text here...
No. We only supply badges in the sizes and shapes in our range of
We accept online orders from Schools with official purchase orders.
Just select the 'Schools purchase order' payment button on the
checkout page. We will send an invoice with your goods.
This invoice must be paid within 30 days please.
This option is only available
to UK based Schools and Colleges
with official purchase orders. [back to top]
Yes we are happy to ship orders worldwide. Carriage charges
will be calculated and added at checkout when you tell us where
based. Non-EU international customers are not liable for
VAT (sales tax). VAT registeres EU customers will be asked to
VAT number or will be charged VAT. [back to top]
You can speed up the ordering process by selecting the option
'Express order and delivery' under shipping options in the shopping cart.
will ensure your order is-
1. Given top priority throughout processing
2. Sent by DPD 24 hr (signed for) when ready for despatch,
of our normal delivery service Royal Mail 1st class
(not signed for).